Returns

Return Policy for Paul's Fruit Market

1. Fruit Baskets: We offer a 100% satisfaction guarantee on all fruit baskets. If you are not completely satisfied with your purchase, please contact us within 48 hours of delivery for a replacement or refund.

2. Prepared Foods/Casseroles: Prepared foods and casseroles may be returned for a full refund or replacement if reported within 24 hours of purchase or delivery.

3. Catering Trays: Catering trays may be returned for a full refund or replacement if reported within 24 hours of pickup or delivery.

Order or Quality Issues: For any order or quality issues with fruit baskets, prepared foods, casseroles, or catering trays, please call our customer service or catering office directly for assistance.

General Conditions: Refunds are processed within 7-10 business days after the returned items are received. We reserve the right to refuse returns that do not meet the above criteria.

Customer Service:

Local: (502) 426-5059
Toll Free: 800-882-8280

Mon - Friday: 8am to 5pm
Saturday: 9am to 1pm